Shipping policy

Shipping Policy – Olivia Row London

At Olivia Row London, we are committed to providing all our customers with fast and reliable delivery. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times

Olivia Row London aims to dispatch all orders within 24 to 48 hours after purchase confirmation. Once dispatched, orders typically arrive within 5 to 14 working days. Please note that delivery times may vary due to factors such as:

• Weather conditions

• Peak periods (such as holidays)

• Customs procedures (if applicable)

Free Shipping

We offer free shipping on all orders. Regardless of the order amount or your location, you won’t be charged any shipping fees. This is part of our ongoing commitment to making your shopping experience as effortless and enjoyable as possible.

Shipping Method

All orders placed with Olivia Row London are shipped directly from our supplier. This method allows us to reduce handling time and ensure that your items are delivered as quickly as possible, while also maintaining strict quality control on every item dispatched.

Order Processing

• After placing your order, you will receive a confirmation email with your order details.

• Orders are processed and dispatched within 24 to 48 hours.

• Once your order has been shipped, you will receive a tracking number via email so you can follow your parcel’s journey.

Order Tracking

We provide tracking information for all orders. The tracking number you receive via email will allow you to monitor the progress of your delivery directly on the courier’s website, so you’ll know exactly where your parcel is and when it will arrive.

Questions & Support

If you have any questions about your order or our shipping policy, our customer service team is here to help!
You can reach us via:

Email: info@oliviarowlondon.co.uk

We aim to respond to all enquiries promptly and professionally.

Limitations & Exceptions

While we do our best to meet the estimated delivery timeframes, unforeseen circumstances may occasionally cause delays. These may include:

• Customs inspections

• Severe weather

• Force majeure situations

Olivia Row London cannot be held responsible for such delays, but we appreciate your understanding and patience should they occur.

Final Note

At Olivia Row London, we are dedicated to providing an exceptional online shopping experience, including fast and reliable shipping. By adhering to our shipping policy, we ensure that every customer receives their order as swiftly and smoothly as possible.

For any questions or further information, feel free to contact us at info@oliviarowlondon.co.uk.