Privacy Policy

Privacy Policy of Olivia Row London

Olivia Row London places great importance on protecting the personal data of its customers. This privacy policy outlines how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Olivia Row London collects various types of personal data to provide an optimal shopping experience. This may include:

• First and last name

• Shipping and billing address

• Email address

• Phone number

• Payment information

Use of Personal Information

The collected personal data is used for the following purposes:

• Processing and dispatching orders

• Managing payments and preventing fraud

• Communicating with customers about their orders and our product range

• Improving our customer service and responding to enquiries

• Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Olivia Row London does not sell, rent, or share personal information with third parties, except in the following cases:

• With external service providers who process payments and handle shipping

• When required by law or legal proceedings

• To protect the rights, property, or safety of Olivia Row London, its customers, or the public

Security of Personal Information

Olivia Row London implements appropriate security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These measures include:

• The use of encryption technologies for payment transactions

• Restricted access to personal data to employees and partners who require it to deliver our services

Retention of Personal Data

Olivia Row London retains personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Customer Rights

Customers have certain rights under applicable data protection laws, including:

• Right of access: You may request a copy of your personal data held by Olivia Row London.

• Right to rectification: You may request the correction of inaccurate or incomplete personal data.

• Right to erasure: You may request the deletion of your personal data, subject to legal retention obligations.

• Right to withdraw consent: You may withdraw your consent for data processing at any time.

Cookies and Similar Technologies

Olivia Row London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track website usage. Customers may adjust their browser settings to refuse cookies, but this may impact the functionality of the site.

Changes to this Privacy Policy

Olivia Row London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage customers to check this page regularly to stay informed of any updates.

Contact Information

For any questions regarding this privacy policy or to exercise your rights related to personal data, please contact Olivia Row London at:

Email: info@oliviarowlondon.co.uk

Olivia Row London is committed to protecting your privacy and handling your personal data responsibly and securely.